SAP SERVICES
SOFTWARE MAINTENANCE AND SUPPORT: CUSTOMER REFERENCES
SAP Active Global Support helps companies optimize the performance of their SAP solutions. To find out how, check out these success stories:
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"SAP Safeguarding Service Mitigates Risk in major mySAP CRM Implementations Using Safeguarding"
Examine how SAP Safeguarding services replaced an outdated system of fragmented infrastructure that impeded operations -- with one that optimized efficiency. Assisted by SAP Safeguarding consultants, this large SAP implementation was rolled out in a single weekend -- without disrupting business. IDC (November, 2006)
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Case Studies
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ABSA
Find out why ABSA Bank in South Africa turned to SAP software for meeting Basel II requirements -- and received support for current and future compliance, improved its ability to match pricing with customer risk profiles, gained access to centralized, monthly credit data and other reporting needs, and can now support other strategic objectives.
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Customer Success Stories
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adidas
See how this leading German sporting goods supplier relied on the SAP MaxAttention support option to ensure a smooth go-live of apparel and footwear in multiple countries. The in-depth knowledge of SAP experts helped to safeguard critical implementation and rollout projects and optimize performance.
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Customer Success Profile
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Airbus
Read how this world-renowned aircraft manufacturer reduced its problem resolution time by 40%, cut the cost of ownership, and improved the ROI for its online buying solution with SAP Solution Manager and SAP Solution Management Optimization, available through SAP Active Global Support.
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Customer Success Stories
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Alcatel-Lucent
Learn how SAP Safeguarding services helped this telecommunications giant upgrade to the latest version of SAP ERP, on time, on schedule, and within a limited downtime window. Project testing involved 450 users across 170 business scenarios, and 1.8 terabytes of data was converted to Unicode.
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Customer Success Stories
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Apotex
Do you want to ensure consistent, high-performing operation of your SAP solutions? See how this fast-growing Canadian maker of generic pharmaceuticals opted for SAP Enterprise Support for proactive risk monitoring and mitigation, fast issue resolution, and direct access to SAP advisors.
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Customer Success Profile
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Arla Foods
Wondering how this major European dairy group, based in Denmark, standardized heterogeneous processes across its eight divisions to bring the enterprise onto a single IT platform? SAP software played a key role, while the SAP MaxAttention support option ensures that the highest standards of performance are met.
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Customer Success Stories
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Arla Foods
Learn how Europe's largest dairy used the SAP xApp Resource and Portfolio Management composite application and the Collaboration Projects suite to achieve an integrated, sophisticated solution for project and portfolio management. Expert support from SAP Consulting was essential to the success of the project.
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Customer Success Stories
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Aselsan
Learn how this Turkish electronics manufacturer for the aerospace and defense industry shifted focus from production-only to product delivery by implementing the SAP ERP application as its company-wide, enterprise resource planning solution. Rapid rollout was in time for the Turkish currency changeover.
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Customer Success Stories
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Atlas Tube Canada
Examine how North America's largest manufacturer of hollow structural steel sections chose the SAP Premium Support option to gain a personal link into the SAP support organization, as well as fast and predictable issue resolution, comprehensive continuous quality checks, and additional services.
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Customer Success Profile
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